Terms of Use

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and conditions of this agreement. If you do not agree to these terms, please do not use our website or services.

Use of Website

This website is intended for users who are seeking information about pet care services or wish to book such services. You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website.

Service Bookings

When you request a service through our website:

• You must provide accurate and complete information
• You agree to the pricing and service terms displayed at the time of booking
• Confirmation of availability will be provided within 24 hours
• Services are subject to availability and acceptance by misty-leaf

Cancellation and Rescheduling

Cancellations or rescheduling requests should be made at least 24 hours in advance. Late cancellations may be subject to a cancellation fee. We reserve the right to cancel or reschedule appointments due to unforeseen circumstances, in which case you will be notified as soon as possible.

Pet Owner Responsibilities

As a pet owner using our services, you are responsible for:

• Ensuring your pet is up to date with vaccinations where applicable
• Disclosing any behavioral issues, health conditions, or special requirements
• Providing accurate contact information for emergencies
• Ensuring your pet is suitable for the requested service

Liability

While we take every reasonable precaution to ensure the safety and wellbeing of your pet, we cannot be held liable for:

• Pre-existing health conditions that were not disclosed
• Accidents or incidents that occur despite reasonable care
• Behavioral reactions that were not previously known or disclosed

We maintain appropriate insurance coverage for our services. Details are available upon request.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of misty-leaf or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our express written permission.

Privacy

Your use of this website is also governed by our Privacy Policy. Please review this document to understand how we collect, use, and protect your personal information.

Changes to Services and Pricing

We reserve the right to modify our services, pricing, and these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the new terms.

Disclaimer of Warranties

This website and our services are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of our website or the information, content, or services included on this website.

Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

If you have any questions about these Terms of Use, please contact us at [email protected].